Is there any kind of information I can't change?
Can I donate in a different currency?
Nevertheless, bear in mind that we manage all donations in Euros, according to the exchange rate on the date of the transaction.
How can I canvas for my project beyond Goteo?
In this sense, aside from harnessing your contacts and formal and informal networks, the possibilities offered by online platforms and social network, both the more central and the more specific ones, is crucial.
In order to make this work easier for you, at Goteo we offer you tools that allow you to share your project on different social networks, paste its direct link anywhere you want, even a widget code with a visual summary of what your proposal consists in and how its funding is progressing, in order to embed it in blogs, webs, etc.
If your project has an important offline aspect, related to a specific geographical area, you should also thinks about formulas to allow your campaign to gain visibility: presentation, flyer distribution, searching for visibility in local media, etc.
Do you charge commission?
- From the Goteo Foundation, we charge a commission of 4% of the total funds collected over the two rounds of 40 days for services rendered (publication and use of management tools on the platform, project promotion, consultancy on all aspects of project presentation and communication). Here you can find further information about the reasons of our 4% commission.
- Commissions for financial transactions. The bank charges between 0.8% and 1.4% for payment processing on each payment. In the case of payments made through PayPal, the commission is approximately 3% for each payment.
What is Goteo's commission for?
This 4%, in terms of administration costs, specifically contributes towards covering the following costs derived from the operation of the projects on the platform:
Project web hosting.
Server costs (database server, email server, content server and http server).
Web traffic and bandwidth costs.
Daily server administration.
Daily data backup.
User accounts and inbox administration on Goteo.org.
Daily control of PayPal and credit card transactions, and resolution of issues derived thereof.
Real-time resolution problems and issues with the project leader team or co-financiers during a campaign.
Managements of the contract and documentation with project leaders.
Elaboration of a final fundraising report.
Payment to projects via PayPal or via bank transfer.
Management of donation certificates with all project co-financiers.
Massive emailing campaigns to contributing users.
Extraction of statistical data from the database.
Follow-up actions on projects in terms of the fulfilment of their commitment to their co-financing community, and the promised collective and individual rewards.
How do I receive the contributions of my cofunders?
It is required to indicate a bank account to receive the money raised for your project.
Although having a PayPal account is optional, it is highly recommended. Donations via PayPal usually represent 10% of transactions via Goteo.
In order to enable this payment method, you must indicate a validated PayPal account in the online form of your project.
You must provide this information before the publication of your project in Goteo. If your project is already in progress, you'll need to contact us to address any issues or to add or modify your PayPal account.
When the first 40 days of funding are over, if your project has reached the minimum objective, you will receive a transfer of the funds collected up to that date. After the second round, you will receive the sum which has been collected in this phase. In both cases there will be a deduction of the commission of Goteo (4%) as well as the transaction costs.
How can I get in touch with the cofunders and collaborators of my project?
Collaborations take place directly, without mediation from Goteo, so initial contact takes place via the platform but after that in the way that both sides decide.
For other types of communication, Goteo offers the possibility to exchange direct messages between promotors and cofunders, enabling a 1 to 1 relationship if both parts wish.
How do I present project results and deliver the collective returns and rewards?
You must carry out the project following the specifications you have given, make the results and collective returns public (linking them through Goteo) and deliver the individual rewards in the specified time-frame (in the control panel you have access to the information that each cofunder has specified to receive them).
What is my legal responsibility as a project promotor with respect to Goteo and my cofunders?
In the case that these commitments are not met, and after exhausting other routes based on relations of trust and direct contact with all the agents that Goteo implies, legal action may be taken.
Bear in mind that you are the person with most interest in fulfilling your commitments and in maintaining your reputation so you can continue seeking crowdfunding for your projects in the future.
Recommendations for how to declare the funds raised collectively through Goteo.org
If you are legal bodies, the raised funds are liable to Corporate Income Tax. In any case, you should consult your legal adviser.
In the case of individual persons, the money raised is liable to Income Tax, and there can be two scenarios:
That the raised money is destined to an economic activity, and that you are registered in this section. If this is the case, you can deduct the expenses generated by the project.
If you are not involved in any kind of economic activity, and not registered as such, the raised money will be a net capital gain. In this case, you will not be able to deduct the expenses involved.
When receiving the donation from the Goteo Foundation, an entity managed by Goteo, you are NOT subject to Inheritance and Donation Tax, according to Article 3 of the Tax Regulation, which, among other things, declares as exempt "the subsidies, grants, premiums, gratifications and aid conceded by Public or Private Entities with charity, educational, cultural, sports or social action-related goals".
Currency Conversion Policy
Nevertheless, the Goteo.org platform, managed by the Spanish non-profit organization Goteo Foundation, manages all donations in Euros, according to the exchange rate on the day of the transaction.
¿Cómo publico correctamente los retornos colectivos?
1.- Debes indicar el tipo de licencia escogida en cada documento y en lugar bien visible, según las guías que encontraréis en las webs de cada licencia, por ejemplo si se trata de Creative Commons: http://creativecommons.org/choose/
2.- Una vez correctamente indicada la licencia, debes publicar los documentos en tu web o en webs de alojamiento tipo Issuu, Youtube, Bandcamp, GitHub, etc (sin contraseñas ni restricción de acceso)
Si publicas en Youtube, además de hacer constar la licencia dentro del vídeo debes seguir estos pasos:
- ir al apartado Gestor de vídeos (https://www.youtube.com/my_videos?o=U), - ir a Editar/Información y configuración,
- una vez aquí, ir a Configuración avanzada, donde encontrarás el desplegable Licencia y propiedad de los derechos, y aquí puedes seleccionar la Creative Commons que decidas.
- ir a Configuración de vídeo
- ir al apartado Avanzado, y aquí escoger la licencia Creative Commons que prefieras.
3.- Cuando el retorno ya esté online, debes indicar desde tu panel de usuario en Goteo las urls de enlace a estos documentos, concretamente aquí haciendo clic en [Url]: https://goteo.org/dashboard/projects/commons
Y ya está, has generado un trocito más para la gestión común del conocimiento.